Dispute Management Plugin for Woocommerce

Dispute Management Plugin for Woocommerce Support

£59.00

Dispute Management plugin for Woocommerce is one of the simple WooCommerce refund system plugin to manage refund process. Customers can ask for a refund directly from account page. It helps to make a conversation between Customers and Admin. Admin can suggest similar products or make an offer instead of refunds. It helps to retain customers and increase sales. Admin can also decide days after a customer can ask for a refund. In Admin dashboard there is theme configuration for make chat box to look prettier. Admin can change chat theme and color. Configurations to change make an offer text, color and offer details color. Chat complete status for restrict further conversation. Returned/Refunded status maintain for future reference. There is an option to make an offer and offer details also shown in chat page. Offer details will be shown to customer if admin sent offer for them and there is an option to Accept/Reject given offer.

Features:

  • Unlimited chat and detailed chat history.
  • Make an offer for admin to make offer to user.
  • Show chat list with
  • Offer details with Accept/Reject options (User chat).
  • Offer Accepted / Rejected status with notification (Admin chat).
  • Refund request with chat option available for conversational refund process.
  • 24/7chat will be active.
  • Make an offer option to send offers to users while chatting.
  • Set specific days of orders to show for ask refund.

 

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Description

Dispute Management plugin for Woocommerce is one of the simple WooCommerce refund system plugin to manage refund process. Customers can ask for a refund directly from account page. It helps to make a conversation between Customers and Admin. Admin can suggest similar products or make an offer instead of refunds. It helps to retain customers and increase sales. Admin can also decide days after a customer can ask for a refund. In Admin dashboard there is theme configuration for make chat box to look prettier. Admin can change chat theme and color. Configurations to change make an offer text, color and offer details color. Chat complete status for restrict further conversation. Returned/Refunded status maintain for future reference. There is an option to make an offer and offer details also shown in chat page. Offer details will be shown to customer if admin sent offer for them and there is an option to Accept/Reject given offer.

Features

  • Unlimited chat and detailed chat history.
  • Make an offer for admin to make offer to user.
  • Show chat list with
  • Offer details with Accept/Reject options (User chat).
  • Offer Accepted / Rejected status with notification (Admin chat).
  • Refund request with chat option available for conversational refund process.
  • 24/7 chat will be active.
  • Make an offer option to send offers to users while chatting.
  • Set specific days of orders to show for ask refund.

 

Tech Specifications:

Last Update October 07, 2023
Current Version 2.2.8
Compatible Browsers IE11,Firefox, Safari, Chrome, Opera
Files Included HTML, CSS, PHP, jQuery, JavaScript, Ajax
Compatible WordPress and Woocommerce Versions WordPress-5x and later, Woocommerce 3x and later

 

Installation

Uploading in WordPress dashboard

  • Download Dispute Management.zip.
  • Navigate to the ‘Add New’ in the plugins dashboard.
  • Navigate to the ‘Upload’ area.
  • Select Dispute Managemzip from your computer.
  • Click ‘Install Now’.
  • Activate the plugin Dispute Management in the Plugin dashboard.

Using FTP

  • Unzip the downloaded Dispute Management zip file.
  • Upload the Dispute Management folder and its contents into the wp-content / plugins /directory of your WordPress installation.
  • Activate Dispute Management from plugins page.

Change logs

2.2.8 (October 7, 2023)

Set notification for new messages.

2.1.1

View offer with accept/reject option.

1.0

Initial release.

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