Dispute Management plugin for Woocommerce is one of the simple WooCommerce refund system plugin to manage refund process. Customers can ask for a refund directly from account page. It helps to make a conversation between Customers and Admin. Admin can suggest similar products or make an offer instead of refunds. It helps to retain customers and increase sales. Admin can also decide days after a customer can ask for a refund. In Admin dashboard there is theme configuration for make chat box to look prettier. Admin can change chat theme and color. Configurations to change make an offer text, color and offer details color. Chat complete status for restrict further conversation. Returned/Refunded status maintain for future reference. There is an option to make an offer and offer details also shown in chat page. Offer details will be shown to customer if admin sent offer for them and there is an option to Accept/Reject given offer.
- Unlimited chat and detailed chat history.
- Make an offer for admin to make offer to user.
- Show chat list with
- Offer details with Accept/Reject options (User chat).
- Offer Accepted / Rejected status with notification (Admin chat).
- Refund request with chat option available for conversational refund process.
- 24/7 chat will be active.
- Make an offer option to send offers to users while chatting.
- Set specific days of orders to show for ask refund.
|Last Update||October 07, 2023|
|Compatible Browsers||IE11,Firefox, Safari, Chrome, Opera|
|Compatible WordPress and Woocommerce Versions||WordPress-5x and later, Woocommerce 3x and later|